Corporate Change #4 – don’t leave engaging with the outside to marketing/PR
In the prior post in this series, I talked about galvanizing the will to change through “bringing the outside in”–learning what customers, the press, influencers–really anyone–thinks about the company,...
View ArticleCorporate change #5 – role of consultants in "bringing the outside in"
In earlier segments of this thread, we discussed how “bringing the outside in” is imperative for companies to keep aware and humble enough to avoid complacency and drive their organizations forward...
View ArticleHow to ask your clients uncomfortable questions
We know when selling that we need to probe our clients’ needs, ask sensitive questions, or, on occasion, ask for favors. To some people, this comes naturally. The rest of us can rely on this advice...
View Article"Sesame Street simple" communication with a story
My first reaction to this Bob Sutton post–”Sesame Street Simple: A.G. Lafley’s Leadership Philosophy“–was a slight recoil. Perhaps because I thought we had tapped out on learning from A.G. Lafley...
View ArticleGetting out the stories of Burmese prisoners–an heroic feat
George Packer’s Interesting Times blog from The New Yorker yesterday discussed Human Rights Watch’s honoring of a Burmese hero, Bo Kyi. Mr. Kyi had been held as a prisoner by the Burmese government,...
View ArticleA silly but fun use of Twitter
Many people say, “What on earth is Twitter good for?” and there are lots of answers. One in particular: it’s really great for providing a real-time status of a bad Mexican wrestler-monster movie that...
View ArticleThe value of the "ack" in personal networking
My technical background is in computer networking. I spent my twenties studying network protocols, designing queueing systems, and working on security issues. It was a great experience that is still...
View ArticleBe aware of using weird business metaphors
The word “tsunami” was used a lot in the past to describe a trend or momentum in a market. Then a real tsunami hit in December 2004. Hundreds of thousands died and more than 1 million people lost their...
View ArticleLanguage creates reality, even in business
One of the most fun aspects of blogging has been re-immersing myself in language. At work, language is just something you use; you don’t scrutinize it. Yet, the (mis)use of language has a lot to do...
View ArticleIf Steven Johnson’s new book is as good as the ad, it’ll be awfully good
This is a marketing trailer for Steven Johnson’s new book, “Where Good Ideas Come From: The Natural History of Innovation.” But it’s also a work of art. Check it out.
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